Tech Support

Call 631-750-6162 for Service

Sterling Business Systems is an Authorized Canon Repair Center

At Sterling, we service what we sell! We offer same-day service on all Canon copiers and printers. Our friendly, knowledgeable service technicians can have you back up and running in no time!

canon copier service technician
canon repair tech cartoon

Our Canon Factory Trained Service Technicians Can Assist Either On-Site or Remotely

Very often, many issues can be resolved quickly without needing to send a service technician to your location. This helps not only to get you up and running quicker, but can save you money.

Other repairs may require one or our Canon-trained service techs to evaluate the machine in person or to fix or install parts.

Either way, Sterling Digital should be your first call when you need service on your office equipment!

Issues That Can Typically Be Taken Care of Remotely:

  • Printer error codes
  • Connectivity issues
  • Network issues
  • “Driver not found”
  • Not printing black
  • Installation errors
  • Configuration errors
  • Machine not responding
  • Driver downloading
  • Going offline
  • Losing connection

Service & Repairs That Require an In-Person Technician:

  • Paper jams
  • Copy quality/Lines on page/Can’t read copy
  • Machine mechanical failures
  • Preventive maintenance
  • Machine installations/Moving machines
  • Install new machine hardware
  • Drum/Fuser installation
  • Error codes that can’t be cleared online
  • “Copier broken”/”Machine won’t go on”
  • Broken part in copy machine
  • Toner and supplies
  • Customer training